Customs Services
Freight Forwarding Services
Comprehensive coordination and shipping logistics services for moving cargo internationally. Freight forwarders act as intermediaries between shippers and various transportation services (ocean freight, air freight, road transport, and rail).
Customs Clearance (Import & Export)
The official process of declaring cargo to Customs authorities at seaport, airport, or ICD to clear import or export shipments. As a licensed Customs House Agent (CHA), we manage the classification, valuation, and duty assessment of cargo.
Container Transportation Services
Domestic inland container hauling and truck shipping services. We coordinate the transport of empty containers to factories for stuffing, and carry stuffed containers securely to ports or ICDs, and vice versa.
MOOWR Scheme (Bonded Warehouse Manufacturing)
The MOOWR (Manufacture and Other Operations in Warehouse Regulations) scheme allows importers to import raw materials and capital goods duty-free into a licensed private bonded warehouse. Duties are deferred until the finished goods are cleared into the domestic market, and completely waived if the goods are exported.
ADDL SAD / 4% Duty Refund
Refund of 4% Special Additional Duty (SAD) paid on imported goods under Notification No. 102/2007-Customs. Importers who resell the imported goods in the domestic market without modifying their identity, and pay appropriate VAT/Sales tax, are eligible to claim a refund of this duty.
1% RD / Special Valuation Branch (SVB)
Special Valuation Branch (SVB) handles cases involving transactions between related parties (e.g. parent company and Indian subsidiary). Importers must obtain an SVB valuation order, during which a 1% Extra Duty Deposit (EDD) or Revenue Deposit (RD) is collected provisionally on imports.
Section 74 / Re-Export of Goods (Duty Drawback)
Allows a drawback of up to 98% of the customs duty paid on imported goods if they are subsequently re-exported out of India. Under Section 74, the goods must be easily identified as the originally imported goods and re-exported within 2 years of the import date.
Excess / Wrong Paid Duty Refund (Section 27)
Claiming a refund of customs duties and interest paid in excess under Section 27 of the Customs Act, 1962. This includes overpayments due to clerical mistakes, wrong HS code classification, mathematical errors, or retrospective exemption benefits.
Customs Brand Rate Fixation (Duty Drawback)
A procedure to calculate and fix a custom Duty Drawback rate specifically for an exporter's product. This is used when the standard All Industry Rate (AIR) is not fixed, or when the actual duties paid on raw materials exceed 150% of the AIR.
Customs Appeal Matters
Filing appeals before the Commissioner of Customs (Appeals) under Section 128 of the Customs Act, 1962, against orders passed by lower-level customs authorities regarding cargo valuation, classification, adjudication, or confiscation of goods.
Customs Tribunal / CESTAT Matters
Representation and filing of appeals before the Customs, Excise and Service Tax Appellate Tribunal (CESTAT). CESTAT is a specialized quasi-judicial body that hears appeals against orders passed by the Commissioner of Customs or Commissioner (Appeals).
Registrations & Compliance
AEO (Authorized Economic Operator) Certification
A program under the aegis of the World Customs Organization (WCO) SAFE Framework to secure and facilitate global trade. An AEO certification validates that an entity's internal processes, customs compliance, and supply chain security meet international standards.
Self-Sealing Permission (RFID Factory Stuffing)
Permission granted by Customs enabling exporters to seal their export containers directly at their factory premises using high-security RFID electronic seals, instead of having customs officers examine and seal container at ports.
Redemption of Old Licence (EPCG / Advance Authorisation)
Assistance in closing and obtaining Redemption Letters (EODC) for old, pending, or complicated EPCG and Advance Authorisation licenses. We help resolve issues regarding pending export obligations, average maintenance shortfall, missing shipping bills, or delay fees.
Export IGST Refund Errors (SB001-SB009)
Resolving IGST refund transmission issues between the GST portal and the Customs ICEGATE portal. We diagnose and resolve errors (SB000 to SB009) like mismatch in invoice number, port code, GSTR-1 vs. GSTR-3B tax values, or EGM errors to release blocked refund amounts.
EXIM Licences & Registrations Overview
An overview of critical portal registrations and regulatory filings required on ICEGATE and other central portals to establish import-export compliance before shipping.
EPR (Extended Producer Responsibility) Registration
A mandatory environmental registration under the Central Pollution Control Board (CPCB). It applies to manufacturers, importers, and brand owners of plastic packaging, electronic waste (E-waste), batteries, and waste tyres to manage waste recycling.
Customs AD (Authorised Dealer) Code Registration
A mandatory registration process where the exporter maps their bank's 14-digit Authorised Dealer (AD) Code with the customs EDI system at each port of export. Without AD Code registration, the customs ICEGATE system will not generate shipping bills.
IFSC Code Registration on ICEGATE
Mapping the exporter's specific bank branch IFSC code and account details on the ICEGATE portal to enable the automatic credit of Duty Drawback and custom refunds.
IceGate Registration
The primary registration of an importer, exporter, CHA, or logistics provider on the Indian Customs Electronic Gateway (ICEGATE). This portal handles electronic filing of Bills of Entry, Shipping Bills, and customs payments.
Customs First Time Port Registration
A one-time registration formality required at a specific seaport or airport customs EDI terminal before an importer/exporter can clear cargo through that port for the first time.
